Strange Brouhaha

Tuesday, October 10, 2006

Ever bought a car?

If you've ever bought a car, you know that it can be a fairly unpleasant experience. Even if the salesperson is nice (and ours was; perhaps I haven't mentioned it, but after our Chicago odyssey we bought a new car), it's a grueling time. And even if your salesman isn't like Jerry Lundegaard, there's a lot of "let me talk to my manager" and that sort of thing.

Buying a computer shouldn't be like that. In theory, if you are buying a computer from a computer store, you should be able to say "give me that!" and hear "okay!" in return.

With that in mind, I can wholeheartedly say that if you are looking to buy a new Macintosh, you should avoid the CompUSA on the West side of Madison and just head straight to When you inform the salesman that yes, you have heard of AppleCare, and no, you are not interested, he will look at you like you are an idiot.

You will not like that.

When he shrugs and rolls his eyes and says "Okay" in a tone of voice, you will like it even less.

When he goes off to "see if they have one in stock" and comes back ten minutes later to say "my manager says we can knock fifty bucks off the price of the AppleCare," you will like it even less.

By the time he gets to "Do you want us to remove some of the installed applications and do the updates," with a hangdog look on his face like you've killed his best friend, you will simply growl out a "no" and ignore him, having abandoned "please" and "thank you" long since.

To sum up: you won't save any money by buying from Apple, but since you won't have to deal with a tone of voice when you click "none" for your AppleCare options, you'll come out ahead. Don't go to CompUSA.

Still, I wish the new computer was for us.


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